How quickly must an insurer respond to an inquiry from the New York Department of Insurance regarding a claim?

The requirement for insurers to respond to an inquiry from the New York Department of Insurance regarding a claim is established to ensure prompt communication and accountability within the insurance process. In New York, insurers are mandated to respond within 10 business days. This timeframe allows the Department to effectively monitor claims handling practices and ensures that policyholders receive timely updates on their claims. Adherence to this regulation is crucial for maintaining consumer trust in the insurance system and facilitates a swift resolution to any issues or inquiries raised.